Reminder: The All Hazard Outdoor Sirens are tested the first Wednesday of every month at 12 noon. If severe weather is forecast, or is observed in the area, the monthly test will be postponed until the next monthly test to avoid confusion.
Help Us Help You: Your Guide to Calling 9-1-1 Emergency Services
To best respond to an emergency situation, call takers, dispatchers and first responders need your help. Familiarize yourself and those living or visiting your home with the following tips to ensure that the 9-1-1 call taker will be able to process your emergency call efficiently and send assistance as quickly as possible.
Meet Your Government – Public Safety Services
9-1-1 Needs to Know Where to Go
When calling 9-1-1, one of the first things you’ll be asked to provide is the location of the emergency you’re reporting.
The call taker may not automatically know your location or may ask you to confirm it.
Make sure you provide as much detail on your location as possible,such as landmarks, cross streets and mileposts
Know Your Cell Well
The current 9-1-1 systemis designed for voice communications only.
Texting 9-1-1 is not an option in most locales; you must dial 9-1-1 and speak with a call taker.
Pull over when driving, if possible. This reduces the chance of a dropped call.
Lock your keypad when you’re not using your phone, so 9-1-1 isn’t dialed by mistake.For the same reason, don’t put 9-1-1 on speed dial.
Do not give old phones to children as toys.A wireless phone with no active service can still call 9-1-1.
If you accidentally call 9-1-1, stay on the line and tell the call taker that you do not have an emergency.
Calling 9-1-1 from a cell phone is always free and it is never necessary to dial an area code.
9-1-1 is For Emergency Use Only
Call 9-1-1 for emergencies only. It is appropriate to call 9-1-1 when you need to save a life, stop a crime or report a fire.
9-1-1 is the right number to call in an emergency when a prompt response is needed.
If you are not sure you have an emergency to report, call 9-1-1 and let the call taker decide.
Know How to Use 9-1-1 With the Phone You Own
Before you need help in an emergency, be sure to understand how the type of phone you use affects your call to 9-1-1. It is important to know the capabilities of the device you are using (landline, cellular, VoIP).
Cell phones may not automatically tell 9-1-1 where you are so be prepared to provide detailed information about your location.
Remain Calm, Be Prepared
Try to stay calm, give information and follow all instructions.
Professional call-takers are trained to get information from you.Listen carefully and answer as concisely as possible.
Remember that even if the dispatcher is still asking questions or giving instructions, help is on the way.
Help 9-1-1 Help You
Try to stay calm, give information and follow all instructions.
Professional call-takers are trained to get information from you.Listen carefully and answer as concisely as possible.
Remember that even if the dispatcher is still asking questions or giving instructions, help is on the way.
