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Latest advisories, maintenance notices and system updates.



💻 Advisory: Windows 11 Upgrade Requirement for MDCs

To remain compliant, all departments will need to upgrade machines on the Netmotion Domain to Windows 11 version 25H2 by October 2026.


Microsoft has scheduled Windows 11 version 24H2 to reach End-of-Life for standard editions in October 2026. Machines running unsupported versions after that date will be considered non-compliant.


At this time, Windows 11 Enterprise editions are scheduled to remain supported on version 24H2 until October 2027. Departments running Enterprise may remain on 24H2 until that time, but upgrades to 25H2 are still recommended where possible.


Additional guidance and upgrade timelines will be provided as we get closer to the compliance deadline.


Please contact support if you have questions or need assistance planning your upgrades.


💻 Monthly Server Update


Scheduled: 5/18

Estimated Window: 0800 to 1000 hours


Effected services are:

  • SecureAccess (VPN, aka Netmotion)
  • Locution
  • Paging (PageGate)
  • OLEIS
  • Windows Login Authentication (If your agency has completed MFA onboarding)
  • MFA (DigitalPersona)
  • ProQA (Medical Protocol Software)
  • Share Drive

Users may experience brief connection loss during rolling restarts.


If any issues are observed after maintenance, please contact Support.


💻 Monthly Windows Security Patch / Update push


Scheduled: 5/20


To avoid disruption, it is highly recommended that all users manually check for updates/install after approximately 9:00 AM and restart their machines at a convenient time.

Note: Please be aware that support will remote into dedicated Locution FSA machines and manually install updates / restart. Your agency will be notified prior to restart and if they fail to re-establish a connection.



For support please contact dispatch or email PublicSafety_Support@Clermontcountyohio.gov