💻 Advisory: Windows 11 Upgrade Requirement for MDCs

To remain compliant, all departments will need to upgrade machines on the Netmotion Domain to Windows 11 version 25H2 by October 2026.

Microsoft has scheduled Windows 11 version 24H2 to reach End-of-Life for standard editions in October 2026. Machines running unsupported versions after that date will be considered non-compliant.

At this time, Windows 11 Enterprise editions are scheduled to remain supported on version 24H2 until October 2027. Departments running Enterprise may remain on 24H2 until that time, but upgrades to 25H2 are still recommended where possible.

🔔 Update:

06/25/26

The majority of machines capable of upgrading to Windows 11 25H2 have already been updated. If you receive a notification regarding a Windows 11 upgrade, please contact Support by phone or email so we can review your device and discuss the available options.

💻 Monthly Server Update

Scheduled: 10/19

Estimated Window: 0800 to 1000 hours

Effected services are:

SecureAccess (VPN, aka Netmotion)
Locution
Paging (PageGate)
Windows Login Authentication (If your agency has completed MFA onboarding)
MFA (DigitalPersona)
ProQA (Medical Protocol Software)
Share Drive

Users may experience brief connection loss during rolling restarts.

If any issues are observed after maintenance, please contact Support.

💻 Monthly Windows Security Patch / Update push

Scheduled: 10/21

To avoid disruption, it is highly recommended that all users manually check for updates/install after approximately 9:00 AM and restart their machines at a convenient time.

Note: Please be aware that support will remote into dedicated Locution FSA machines and manually install updates / restart. Your agency will be notified prior to restart and if they fail to re-establish a connection.

🔔Alert: September Windows Security Patch / Update

The September Windows update has introduced a bug in some versions of Microsoft Excel that remove the ability to copy/paste cells. It is a known bug and Microsoft is looking into it.

The affected versions seem to be the standalone versions of Excel that come with the Microsoft Office Suite, however, Microsoft 365 is unaffected, so that can be used as an option if installed. The installation does require the removal of the standalone version, however.

🔔Alert: Locution Issues - 09/22/2026

It has come to our attention that the locution 800 MHz server has had errors that have possibly caused and may continue to cause odd audio at the endpoint client stations. We are working on remediating the issue, however, until remediation is completed, unusual audio may still occur. We will update this bulletin when remediations are complete.

9/23/2026 - We pushed a software update to the Locution Server that is supposed to fix a couple bugs. We will be monitoring over the next couple weeks, however, if any odd behavior is still present, please let us know a PublicSafety_Support@Clermontcountyohio.gov.